Everything You Need to Know

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General
What is a cryptocurrency payment gateway?

A cryptocurrency payment gateway is a service that lets businesses accept digital currency payments — such as Bitcoin, Ethereum, or USDT — on their website or app. It works like a traditional payment processor but for crypto: it generates a payment invoice, monitors the blockchain for confirmation, and notifies your system when payment is received. VirtexPay's Virtex Gateway offers a clean REST API for fast integration into any platform, plus built-in off-ramp payouts to bank accounts and debit cards.

What is VirtexPay?

VirtexPay is a comprehensive digital payment ecosystem for cryptocurrency. It includes three products: Virtex Gateway (accept crypto payments), Virtex Payouts (off-ramp earnings to bank accounts and debit cards), and Virtex Debit Cards (spend crypto anywhere). Together they make crypto as easy to use as regular money.

Which cryptocurrencies are supported?

VirtexPay supports major cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), USDT, and many more. We continuously add support for new crypto assets. Check the platform for the current full list of supported currencies.

Virtex Gateway
How do I integrate the Payment Gateway?

Integration is simple with our REST API. Create an account at gateway.virtexpay.com, generate your API key, and use our documentation to create payment invoices. You specify a return URL so customers are redirected back to your site after payment. The whole process typically takes under an hour to integrate.

How quickly do payments settle?

Payments are confirmed as fast as the underlying blockchain allows. For most cryptocurrencies this means confirmation within seconds to a few minutes. You receive real-time webhook notifications as soon as a payment is confirmed.

How do I accept Bitcoin payments on my website?

To accept Bitcoin on your website with VirtexPay: 1) Create an account at gateway.virtexpay.com, 2) Generate an API key from your dashboard, 3) Call the REST API to create a payment invoice at checkout, 4) Set a return URL to redirect customers back after payment. You receive a webhook notification the moment payment confirms on-chain. The integration works with any tech stack and typically takes under an hour.

What is USDT and can I accept it as payment?

USDT (Tether) is a stablecoin pegged 1:1 to the US Dollar — its value stays constant unlike Bitcoin or Ethereum. It's widely used for payments because it removes price volatility risk. Yes, VirtexPay's gateway fully supports USDT, making it ideal for businesses that want crypto payment capability without exposure to exchange rate fluctuations.

Is accepting cryptocurrency payments safe for my business?

Yes — crypto payments are secured by blockchain technology, making them highly resistant to fraud. Unlike credit card payments, confirmed crypto transactions are irreversible, which eliminates chargeback risk for merchants entirely. VirtexPay adds real-time fraud monitoring, encrypted API communication, and multilayer security on top of blockchain's built-in protections.

What fees does VirtexPay charge?

VirtexPay charges minimal, transparent transaction fees shown at the time of each transaction. There are no hidden fees or setup costs. For exact and up-to-date fee details, refer to your platform dashboard or contact our team at [email protected].

Virtex Debit Cards
How does a crypto debit card work?

A crypto debit card works like a regular debit card but draws from your cryptocurrency balance instead of a bank account. When you make a purchase, your crypto (Bitcoin, USDT, etc.) is automatically converted to the local currency at the current exchange rate, and the merchant receives payment in their currency. The VirtexPay Debit Card is accepted anywhere debit cards are accepted — online, in-store, and internationally.

Can I shop online with my VirtexPay card?

Yes — you can use your VirtexPay card on any website worldwide that accepts debit card as a payment method. Your crypto balance is converted at the point of sale, so the merchant receives their local currency while you pay in crypto.

Does the card work for international purchases?

Absolutely. The VirtexPay card works everywhere debit cards are accepted — online, in-store, and abroad. No geographic restrictions apply to the virtual card.

Do you provide virtual cards immediately?

When you open your VirtexPay account, a virtual debit card is issued immediately and can be used right away for online purchases. Physical card shipping is available for users who require in-store spending as well.

When will Debit Cards launch?

The debit card integration is currently in its final stages. Most of the platform is complete and the debit card connectivity is actively underway. We expect to launch very soon — stay tuned for the official announcement.

Virtex Payouts
How do I withdraw my crypto earnings to a bank account?

Sign in to your Virtex Gateway dashboard, open the Payouts section, add a verified bank account or debit card as a destination, and request a withdrawal. Virtex Payouts converts your crypto to fiat and settles to the destination — typically within minutes for cards and within hours for bank transfers.

What is a crypto off-ramp?

A crypto off-ramp converts cryptocurrency into traditional fiat currency and delivers it to a bank account, debit card, or other fiat destination. Virtex Payouts is our off-ramp service, letting merchants and users turn Bitcoin, USDT, Ethereum and other supported crypto assets into spendable cash.

Can I receive payouts to a debit card?

Yes — Virtex Payouts supports payouts to debit cards in supported regions in addition to bank accounts. Card payouts typically arrive within minutes, making them the fastest way to access your crypto earnings as fiat.

How fast are crypto-to-fiat payouts?

Most debit card payouts arrive within minutes. Bank transfers typically settle within a few hours, with some regional rails taking up to one business day. Every payout is trackable in real time from your Virtex Gateway dashboard.

Still Have Questions?

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